Terms
This website and the services described on it are provided by COGNOVATE LABS FZCO, a company registered in the United Arab Emirates, trading as Lumina Clippers. In these terms, “we”, “us” and “our” mean COGNOVATE LABS FZCO, and “you” means the person or business using this site or engaging us.
By browsing casinougc.com or sending us an enquiry, you accept these terms. If you do not accept them, please do not use the site.
We plan and run short-form creator campaigns for casino and iGaming brands. In practice that means writing the brief, matching your project to creators in our verified network, producing and editing clips, posting or coordinating the posting of those clips across platforms such as TikTok, Instagram, YouTube and X, and reporting on what shipped and what it did.
Everything on this website that describes our services is a summary, written to help you decide whether to talk to us. It is not an offer, and it does not form part of a contract on its own.
Nothing starts from a form. After you get in touch we scope the work, and if it is a fit we send you a written proposal — sometimes called a campaign agreement or a statement of work. That document names the deliverables, the timeline, the guaranteed figures, the fee and the payment schedule.
Your campaign agreement is the document that governs your project. Where it says something different from this page, your campaign agreement wins. These terms fill the gaps it does not cover.
Work begins once you have approved that document in writing and the agreed opening payment has been made.
We agree the guaranteed numbers with you in writing before any filming starts, based on the creator set, the platforms and the volume planned for your campaign.
If a campaign lands short of the agreed figure, we keep producing and distributing at no additional cost until it is met. The guarantee is written into your campaign agreement, not implied by this page, and it is measured the way that document defines it.
The guarantee does not cover results affected by things outside our control — for example a platform ban on your project, a change you make to the brief mid-campaign, or a delay in approvals on your side.
To run your campaign we need timely approvals, the source material we agreed on, and accurate information about your product and any claims you want made about it.
You confirm that anything you send us is yours to send, and that we may use it for the campaign. You are responsible for making sure your product and your claims comply with the laws and financial-promotion rules that apply to you.
If approvals stall, timelines move. We will tell you when that happens rather than quietly missing a date.
Fees, currency and the payment schedule are set out in your campaign agreement. Unless it says otherwise, an opening payment is due before work begins and the balance is due on the schedule named in that document.
Invoices are payable within the period stated on them. We may pause a campaign if an invoice is significantly overdue. Fees are exclusive of any taxes or bank charges that apply to you.
Campaigns can be changed. If you want to change scope, direction or volume mid-flight, tell us and we will confirm in writing what it does to the timeline and the fee before we act on it.
If you pause or cancel, work already produced, commissioned or committed to creators is payable. We will always tell you what that figure is before you decide.
Once your campaign is paid for in full, the finished videos delivered to you are yours to use — organically, in paid ads, on your website, in email and on landing pages. We handle the licensing with creators up front so there is no per-platform renegotiation later.
Creators retain the rights we did not license, and any third-party music, stock or software used in a clip remains subject to its own licence. Our own tools, templates, processes and internal documents remain ours.
Unless your campaign agreement says otherwise, we may show finished work, your logo and headline performance figures in our portfolio, case studies and marketing.
If you would rather we did not, tell us and we will keep your campaign private — before or after it runs.
Your campaign runs on platforms we do not own. Reach, ranking, moderation decisions, account standing and API behaviour on TikTok, Instagram, YouTube and X are theirs, and can change without notice.
We plan around that, but we cannot promise a platform will behave a particular way, and we are not responsible for a platform removing content or restricting an account for reasons outside our control.
Anything you share with us that is not public — roadmaps, figures, unreleased products, strategy — stays confidential, and we use it only to do your work. The same applies to what we share with you about how we operate.
This does not cover information that is already public, that you already had, or that we are required to disclose by law.
Nothing in these terms limits liability that cannot be limited by law, including for fraud or for death or personal injury caused by negligence.
Subject to that, we are not liable for indirect or consequential loss, for lost profits, lost revenue or lost opportunity, and our total liability in connection with a campaign is limited to the fees you paid us for that campaign.
You may use this site to learn about our services and to contact us. Please do not attempt to break, scrape at scale, overload or gain unauthorised access to it, and do not copy the site’s design, copy or code for your own commercial use.
The site is provided as it is. We work to keep the information accurate, but we do not promise it will always be complete, current or uninterrupted.
These terms are governed by the laws of the United Arab Emirates, and the courts of the United Arab Emirates have exclusive jurisdiction over any dispute arising from them, unless your campaign agreement names a different forum.
Before anyone goes near a court, we would much rather you emailed us and we sorted it out.
We may update this page as the business changes. The version published here is the one that applies, and the date at the top tells you when it last changed.
Changes do not affect a campaign agreement already signed — that document continues on the terms you agreed.
Questions about these terms, or about anything on this site, go to hello@luminaclippers.com. A person reads every one.
You can also reach us through the contact page.
