Casino UGC · Ontario, Canada
Who Can Appear in an Ontario Casino Clip
Your creator is twenty three. That is already a problem.
The Ontario casino advertising rules now sit in two rulebooks, and creator video is caught by both. Here is who may appear, what they may say, and who pays when a clip gets it wrong.
Short answer: under Ontario casino advertising rules the AGCO bars athletes who have an arrangement with an operator, and bars anyone likely to appeal to under-age viewers. On top of that, the national Code that took effect in January 2026 says people in these ads should be at least 25, with identification on file. The operator is answerable for what the creator posts.
The AGCO standard has been in force since 28 February 2024.
The national Code took effect in January 2026 and names influencers as advertisers.
Two rulebooks, not one
Most briefs for Ontario check one rulebook and stop. That is where the gap opens. The Ontario casino advertising rules do not live in one place.
The first rulebook is binding. It is the AGCO's Registrar's Standards for Internet Gaming. Every registered Ontario operator has to follow it. The part that decides casting is Standard 2.03. It has been in force since 28 February 2024.
The second rulebook is the Canadian Gaming Association's Code for Responsible Gaming Advertising. It took effect in January 2026. Ad Standards runs it under the wider Ontario casino advertising rules a brand has to clear. It is voluntary, so it binds members and signatories rather than everyone.
That word voluntary makes people relax. They should not. Ad Standards can tell an advertiser to change an ad or pull it. If the advertiser ignores a final decision, Ad Standards can tell media outlets, make a public statement, or send the matter back to the Association.
So the Ontario casino advertising rules are really two layers. One is law for registrants. One is an industry promise with real teeth. A creator clip aimed at Ontario players can trip either one.
Why creator video sits in the middle
The Code defines an advertiser to include affiliates and influencers. That is not a footnote. It means the person holding the phone sits inside the rulebook. The Ontario casino advertising rules reach them directly, not just the brand paying for the clip.
Who the AGCO will not let you use
Inside the Ontario casino advertising rules, Standard 2.03 does two separate jobs. Treat them as two separate checks.
Athletes
Registered Ontario operators may not use active or retired athletes where that athlete has an agreement or arrangement with an operator or a gaming-related supplier. Direct or indirect, both count. There is one exception and it is narrow. Advertising whose sole purpose is promoting responsible play is allowed.
Read that condition closely. People misread it in both directions. It is not a blanket ban on every athlete alive. It turns on the arrangement. If there is a deal anywhere in the chain, the athlete is out.
Anyone likely to appeal to minors
The second job is broader. It is where most creator casting fails. Content may not use celebrities, role models, social media influencers, entertainers, cartoon figures or symbols that would likely be expected to appeal to minors.
The wording changed here, and the change matters. The old standard caught content whose appeal was primarily to minors. The current one catches content likely to appeal to them. That is a lower bar. A creator does not have to aim at teenagers to fail it. They only have to be the sort of creator teenagers watch.
How to actually judge that
There is no published list of approved creators, and there never will be. It is a judgement call. So you need evidence on file, not an opinion. Pull the creator's audience age breakdown from the platform. Look at what else they post. A creator whose last five videos covered a game popular with fourteen year olds is a hard no, whatever their own age is. Every creator in our casino creator network is screened on this before a brief goes out.
The age rule most briefs miss
This is the most practical line in the new Code. It is also the one that catches agencies out.
Clause III.5 says advertising must not include anyone who is, or appears to be, under the legal age to play. Then it goes further. Models, actors and influencers should be at least 25. Their age should be checked against ID. They should also look well above the legal age.
Twenty five. Not nineteen, which is the legal age to play in Ontario. The Code sets a buffer above the legal age so nobody in the frame looks borderline. This is the part of the Ontario casino advertising rules that catches agencies out most often.
What that means for a casting sheet
It means age is a hard filter at the top of the funnel. It is not a question you ask after you like the footage. It also means ID. That is a document your brief has to ask for before a shoot, not after. It is one reason we work with iGaming micro influencers who are already checked.
A creator who is 23 and looks 30 still fails the clause as written. So does a creator who is 26 but reads as a teenager on camera. Both halves have to hold.
Other faces in the frame
The clause covers everyone in the advertising, not only the account holder. If a friend walks past the camera, every face in the frame is covered by the same line. Most creator briefs say nothing about this at all.
Can this creator appear in Ontario?
Four checks from the two rulebooks. Guidance, not compliance sign-off.
What the clip may not say
Casting is half the problem. The script is the other half. Here the Ontario casino advertising rules are stricter than most markets.
Public advertising of inducements is banned under Standard 2.05. That covers targeted and algorithm-driven placements as well as open public ones. There is no safe public feed for an offer. Inducements include sign-up and deposit offers, rewards, boosted odds, stake-back offers, combined-selection offers, and winnings paid on losing play. The list in the standard is not complete. That is the part people trip on.
It applies to indirect promotion too. A promo code counts. So does an offer a viewer only thinks is there, whether or not it is real. Few parts of the Ontario casino advertising rules are read this loosely by agencies.
Where offers are allowed instead
Offers can live on the operator's own site or app, once a player has chosen to go there. They can also go out by direct message. But that only works for players who gave consent on the Ontario site itself. Consent collected somewhere else, or before the market opened, does not count.
So a creator clip on a public feed is the wrong place for an offer. The clip can talk about the product. It cannot carry the hook.
Two words to strike from every script
Standard 2.06 says material conditions must be shown the first time an offer appears. It also says an offer cannot be called free or risk-free where the player has to risk their own money or take a loss to qualify. Those two words are the most common fail in creator copy. They usually sit in the caption, not the video.
Is this line safe in a script?
Pick what the clip says. Guidance, not compliance sign-off.
What every Ontario clip must carry
Two things have to be there rather than missing. Both are easy to forget in a short vertical video. The Ontario casino advertising rules treat each one as required, not optional.
A responsible play message
Under Standard 2.08 all advertising must carry a responsible play message. The national Code says the same in Clause IV.1. It sets the floor at words to the effect of play responsibly. The Code is clear that this applies on social media too. That is where short video lives.
In practice the message has to survive the format. A line buried in a caption nobody expands is a weak answer. Put it on screen.
A disclosure that the clip is an ad
Clause III.8 requires an influencer to clearly disclose a material connection to the brand, and to name the brand. The Code gives the usual tags as examples. Creators already have this duty in other categories. A vague thank-you in the third line of a caption does not meet it.
Where the ad may be shown
Clause III.6 says these ads must not appear on platforms aimed mainly at under-age audiences. For social and digital placements, advertisers must actively use the age targeting tools available. The ad must not be served to anyone under 21.
Note the number again. Twenty one for serving. Twenty five for appearing. Nineteen to actually play in Ontario. Three different ages in one campaign, and they are easy to mix up.
Who carries the risk when it goes wrong
This is the question operators actually ask. The answer is uncomfortable for everyone.
Standard 1.19 says operators are responsible for the actions of third parties they contract with for gaming-related business in Ontario. It goes further. Operators must require those third parties to act as if they were bound by the same laws and standards, when working on the operator's behalf.
So the creator's mistake is the operator's exposure. An agency in the middle does not absorb that risk just by being there. It absorbs it with a brief, an approval step, and records that show both.
The rule nobody checks
Standard 1.21 almost never makes it into a creator brief. Operators must make sure that independent third parties paid for direct-to-consumer marketing, promotion or player referrals do not also promote sites that take Ontario players without an AGCO registration.
Read that as a vetting duty on your creator roster. Say a creator you pay also posts for an unregistered site aimed at Ontario. That is a problem on your side of the table, not only theirs. Checking it means reviewing what else the creator posts before you sign them, and again during the campaign. The Ontario casino advertising rules put that work on you.
Comments are part of the ad
Clause V.2 encourages operators to turn off comments on social posts, or to monitor and delete comments that breach the Code. The reason is specific. Viewers post offers in comments. The Code treats that as worth preventing. Encouraged is not required. But it tells you how the comment section is viewed.
A casting checklist for Ontario
The Ontario casino advertising rules above, cut down to what a producer can run before a shoot.
| Check | What you need | Source |
|---|---|---|
| Age of everyone on camera | 25 or over, identification on file | Code III.5 |
| Appearance on camera | Reads clearly above the legal age | Code III.5 |
| Athlete status | No arrangement with an operator or supplier | AGCO 2.03 |
| Audience profile | Age breakdown pulled and kept | AGCO 2.03 |
| What else they post | No unregistered Ontario-facing sites | AGCO 1.21 |
| Script | No offer, code, or free and risk-free wording | AGCO 2.05, 2.06 |
| On-screen message | Responsible play line, visible | AGCO 2.08, Code IV.1 |
| Disclosure | Clear ad tag and brand named | Code III.8 |
| Targeting | Age tools on, nobody under 21 served | Code III.6 |
| Comments | Off, or monitored and cleaned | Code V.2 |
Run this before the creator films. Every item is cheaper as a question than as a reshoot. It is also the fastest way to show you applied the Ontario casino advertising rules on purpose.
What this page does not settle
A page on the Ontario casino advertising rules that sounds certain about everything is not being straight with you.
Likely to appeal to minors has no published list behind it. We have described how to build evidence for the judgement. We cannot tell you where the line sits for a specific creator. Nobody outside the regulator can.
The national Code is voluntary. Whether it binds your business depends on whether your operator is a member or signatory. That is a question for them. Ask it in writing before a campaign, not after.
This is guidance drawn from published sources, not legal advice. We are not your compliance team. Every standard named here is linked so you can read the wording yourself. Before a campaign goes live, get your operator's compliance people to sign off on the specific reading. If you want the casting and brief side handled properly, that is what our UGC creators for casinos service is for. The wider list sits on our casino UGC service page.
Frequently asked questions
Can a 23 year old creator appear in an Ontario casino clip?
Are all athletes banned from Ontario casino ads?
Can a creator mention a sign-up offer in a video?
Who is responsible if a creator breaks the rules?
Does the national Code apply if our operator is not a member?
What age do we target the ad to?
Written by Rhys McKay · Published 30 October 2026 · Reviewed for accuracy, rights and platform-policy language.